SMMC Board Reports on Interim CEO and Financial Standing
November 02, 2021
The Steele Memorial Medical Center (SMMC) Board of Directors summarized some of the steps they have taken over the past year to position our community’s vital health care systems for success.
Board chair Kristin Troy said, “The board is taking a thoughtful, measured approach to making improvements for both patients and employees at SMMC. In the coming months, we believe it
will be our actions, not words or rhetoric that will create lasting change and success at SMMC.”
She stated, “SMMC ended FY 2021 with a net income of $6,142,240 putting the hospital in a strong fiscal position going into FY 2022. In addition to stewarding the hospital’s financial
resources, the Board has been actively working to strengthen SMMC’s overall organizational structure.”
Some important milestones in the last year include:
- Finalizing the separation from Quorum Health Resources (QHR) as the management contractor for SMMC.
- Engaging the service of Dr. Jim Rice, a Senior Advisor in Governance for Gallagher Consulting, recommended by the Idaho Hospital Association, to conduct an evaluation of management and staff challenges at SMMC. The Board asked Dr. Rice to do a thorough organizational assessment of SMMC and offer a strategic road map for Board consideration. During this assessment, Dr. Rice performed over 50 interviews with staff and administration, reviewed performance documents for current and past reviews, evaluated reports and plans as compared with other critical access care hospitals and presented his in-progress findings during a special executive board session on August 16.
- The Board accepted the resignations of Chief Executive Officer CEO Jeanie Gentry in August and Chief Financial Officer (CFO) Lionel Montoya in September.
- Dr. Rice’s final report to the Board in September included five imperatives to guide the Board and future CEO. Those imperatives include strategic framework, human resources, governance, communication, and leadership.
- With the recommendations presented by Dr. Rice, the Board hired Rudish Health, one of the top recruiting and training firms for hospital administration in the nation. Their efforts helped identify short term temporary and Interim CEO leadership. The Board hired George Rohrich as the interim CEO for SMMC. Rohrich has over 29 years’ experience as a hospital CEO and over 35 years of progressive operational and financial healthcare management experience. His start date is the first week of November 2021. Prior to Rohrich’s arrival, Stephanie Baker of Huron, temporary Interim CEO, kept SMMC moving forward with the recommendations of Dr. Rice’s long-term strategic plan for SMMC.
- The Board reviewed and accepted a proposal from Huron with a purpose to “make healthcare a better place for employees to work, physicians to practice and patients to receive care”. The Huron contract will provide consultation and support over the next 12 months in alignment with Dr. Rice’s final report recommendations embracing the five management imperatives.
- Dr. Rice recommended and the Board participated in a comprehensive Board Self-Assessment. Dr. Rice presented the results and recommendations, including a Board improvement plan at the October Board meeting.
The SMMC Board would like to thank all SMMC providers and staff for working together to find long-term solutions that ensures SMMC’s continued success offering excellent patient care
as well as being a great place to work in Lemhi County.