Quality Data for Steele Memorial Medical Center
Our mission is to provide Healthcare with Compassion. What does this mean? It means that we serve our community with excellence in the provision of patient care, and that our quality can be measured against state and national benchmarks. We want you to know you can trust us to provide care that meets and exceeds the clinically appropriate standard, in a manner that is warm, friendly, and caring. While no hospital is perfect, we strive for perfection in all we do.
Healthcare is becoming a more transparent business. In years past, healthcare consumers had no way of knowing if the hospital they used met the quality standards. Today, it is fairly easy to research how our community hospital or almost any other hospital in the country is doing relative to national standards.
What are we doing to improve clinical quality at SMMC? Below are some of the actions we take to provide top quality care:
- We review our quality measurement data on a consistent basis and report to a hospital-based Performance Improvement Team.
- We post our performance data for our Team Members to review, learn, and improve quality practices.
- On a routine basis, we share our data with the Medical Staff, and work with them closely to ensure we keep our scores high.
- The results are also shared with our Board of Trustees.
- We have a concurrent review nurse who evaluates the patient charts to ensure each measure is met.
- Our concurrent review nurse also meets with Team Members, including Physicians, to provide education regarding the core measures.
- To remain consistent with national standards and trends, we hold regular educational sessions to learn more about quality and patient safety.
How are we doing? Key quality measures illustrate Steele Memorial’s dedication to excellence in patient safety and clinical care. In 2017, we received the National Rural Health Association Top 20 Critical Access Hospital award, National Rural Health Association Top 20 Best Practice Critical Access Hospital award, and iVantage Top 100 Critical Access Hospital award. In 2016, we received the National Rural Health Association Top 20 Critical Access Hospital award, Becker’s 50 Rural Hospital CEO’s to Know (Jeanie Gentry), Studer Group Excellence in Patient Care Award, and Becker's Top 50 Critical Access Hospitals to Know. In 2015, we received the Studer Group Excellence in Patient Care award, iVantage Top 100 Critical Access Hospital, iVantage HEALTHSTRONG award, and . In 2014, we were received the National Rural Health Association Top 20 Critical Access Hospital award, Studer Group Rural Healthcare Organization of the Month award, iVantage HEALTHSTRONG™ Top 100 Critical Access Hospital award, and Studer Group Excellence in Patient Care award.
How can I learn more? Hospitals across the country, like Steele Memorial, are measured and compared by Medicare on their website entitled Hospital Compare. Please notice there is a lapse of time between when data is reported from hospitals and when it is posted to the public. This is because all hospitals nation-wide have to wait for state and national statistics to be compiled before posting quality data for a given period.
The Centers for Medicare and Medicaid Services established the Core Measure process in 2000. Based on research and national standards, Core Measures describe the fundamental things that should happen while patients receive care in the hospital. Below are some of our scores compared to the state and national average:
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